Now with auto-recording

Turbo charge Intercom, with 1-click video calls

The Intercom app lets you quickly add unlimited video calls right in Messenger, for free, without any agent signup. With our unique automatic recording upgrade, gain crucial insights so your team succeeds at sales and support.

As seen in

Scale friction-free

Your agents don't event need to sign up. Set up and scale in seconds. There are no seat fees.

Customers just click

No downloads, no account needed to join. Your customers just click, in Chrome, Edge, Safari, Firefox, iOS Safari or Android Chrome. Our browser support is best-in-class.

Auto-record upgrade is the only auto-recording with 1-click video calls in Intercom.

Every customer matters, and talking face-to-face can make the difference in an interaction. The app makes video calls incredibly easy, for both you and your customers, so you get more out of Intercom.

Video uniquely helps you hit your support and sales goals

Talk directly, to save time and money. Cutting out back and forth helps your team be more productive. As helpful as chat and email are, video is unique in being both more personal and efficient.

Meet your customers! Simply talking face-to-face can give you different insights. In real time, you can see what ideas and concepts resonate with your users. You also can hear them talk. Your ability to listen can transform your trajectory.

Gain insights from key information. Recordings can simplify a whole range of interactions – billing questions, sales followups, support details. Set up with auto-recording so it’s a seamless process, for consistent benefits.

You invest a lot of resources training your time. Close your loop and do it in a way that’s smart. Instead of not knowing what works, analyze the customer engagements of your must successful teammates. Figure out what isn’t working and help teammates who need to improve. Hiring new teammates takes an incredible amount of time and energy, so you want to make the most of your team resources.

Customer support can make or break a brand. Give your team the best toolkit possible.

No agent account needed

Set up agents in seconds. They only need to get the Intercom app. They don't need to sign up for

Just click

No downloads. Your customers just click the link.

No account to join call

No matter what kind of links you use, your customers are not asked to create an account.

Embed or open in tab

Control the display settings of each call. Your agent can embed the call inside Intercom, or opt to have the video call open in a new tab.

1:1 or group

Any link supports up to 50 people, with smart mute, in the call. It's easy to add colleagues, or more people on the customer side, to calls displayed in a tab.

Best-in-class browser support

Use Chrome, Edge, Firefox, or Safari with calls of 4 or fewer. Above 4 people in the call, use Chrome.

Screen sharing

Using Chrome, your agent can screen share in any call. Open the call in a tab, and customers on Chrome can screen share, too.


Customers can click links in iOS Safari or Android Chrome, for calls with 4 or fewer.

Why teams choose for Intercom Messenger

Save time and money
Get the benefits of video calling with minimal overhead. As an organization, your entire support infrastructure is up and running in seconds with We don't make you sign up, or pay for the free basic calls. Our premium calls offer unmatched features that you can rely on.
Fight churn, build loyalty
Impress your customers with your responsiveness. Talk directly, and create a personal relationship so your customers are loyal. It's better to keep a customer – and necessary in competitive environments. Make sure your customers know you're listening, and appreciate them.
Get more out of Intercom
You've invested in your support and sales through Intercom. The lets you multiply your gains. Video calls help boost customer satisfaction. Critically, auto-recording can can you that essential insight into what's working, or not. Stop working in the dark, and learn more about

Pricing you can't beat

plus features you rely on


100% Free

Unlimited links & screen sharing

Manual local recording
(requires a account)

Get started: just connect

Get started for free

Add-on upgrade


Automatic recording

Custom domain

Starting at $200/month

Contact us

Get started

Go to the Intercom app store, and install the app. To set up automatic recording, ping us on chat or

Get the Intercom app