Easier video calls for customer support and success

Key Features
Free dial-in
Large meetings
Dual shares

Be a support hero, and help your customers talk to you quickly and easily.

  • 1-click links
  • Intercom app
  • Dual screen sharing
  • Recording


Talk directly

Sometimes it's easier to talk directly. And talking face-to-face helps build customer relationships. With video, your support and success team can get more insight into what's going on with your customers, and how to engage them better.


Easy 1-click links

Don't make your customers download an app, or create an account! With a Daily.co link, your guest simply clicks. That's it. In seconds, you can start talking face-to face.


Unlimited links

Have as many lines as you want. Avoid the embarrassing situation where different people end up using the same room. Not only can each teammate have their own link, you can create as many individual links as you like. For example, create a different link for each different demo you do. You won't have to worry about customers bumping into each other.


Dual screen sharing

Screen sharing helps you engage better with customers. With dual screen sharing, both you and the customer can screen share at the same time. Also, in Daily.co calls, you can see video and the screen share at the same time, so you preserve that face-to-face support.


Recording

Remember key info, follow up better, and study successful calls. From a computer in Chrome, you can record in any call for up to 3 hours. Download recordings locally or store to the cloud. (The recording captures all video and audio, from any device in the call.) Go back and study successful pitches to figure out what closes deals. Managers can identify traits of best performers.


Intercom app

Companies across the world rely on Intercom, to engage leads and customers. With Intercom's Messenger on your site, leads easily chat with you, acting on their interest. Now with the Daily.co Intercom app, you can switch to video – right in the same chat, in seconds. Strengthen your funnel by adding chat to your Intercom flow.


Fully branded, fully readable links

Represent your company on support calls. And don't just customize your subdomain. Personalize the entire meeting link. Instead of your-team.daily.co/123345, you also can customize the specific meeting room. For example, each support teammate can have their own meeting room. Like team.daily.co/your-name. Or make customers feel welcome, with a link like:  https://your-team.daily.co/hi-customer-name. There's no limit, and your invite is friendlier, personal, and simply human.


Intercom app

Companies across the world rely on Intercom, to engage leads and customers. With Intercom's Messenger on your site, leads easily chat with you, acting on their interest. Now with the Daily.co Intercom app, you can switch to video – right in the same chat, in seconds. Strengthen your funnel by adding chat to your Intercom flow.
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No time limit

Don't worry about running over, or if your customer shows up late. There's no time limit for any call, or your account, so there's no need to upgrade. Focus on engaging with your customer, and helping them feel great about you and your team.


Support

We love support ourselves! Chat live with us during business hours in California (PT). Or email help@daily.co We reply to every email, and we're glad to onboard your support team and help any of your clients, too.

How others are using Daily.co