Security at Daily.co

We've focused on security and privacy from day one, so you can trust that your calls and data are always protected.

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Secure calls

Daily.co calls are established using 256-bit TLS encryption and call video, audio, and media are protected by AES-128 encryption.

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Data protection

We never store any audio, video, or screen-sharing data from any call other than through our documented recording APIs. Stored chat data is protected by AES-128 encryption.

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24/7 secure infrastructure

Daily.co is hosted on AWS infrastructure located around the world. Data centers are SOC 1, SOC 2, and ISO 27001 certified with 24/7 operations and enterprise-grade security.

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100% compliant — HIPAA, GDPR, and Privacy Shield

We offer fully compliant video chat solutions for customers who need HIPAA/HITECH, GDPR, and EU-U.S. Privacy Shield certification. Contact us to learn more.

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HIPAA compliant video chat for API customers. We'll sign a BAA.

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With GDPR compliant data policies, we only collect and store data needed to deliver high-quality video calls.

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Privacy Shield Framework compliant data transfer from the European Union and Switzerland to the United States.

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Looking for more information? Read more about security, privacy, and compliance at Daily.co.

FAQs

Are Daily.co video calls P2P?

Daily.co calls with four or fewer participants are peer-to-peer. When a fifth participant joins, the call seamlessly switches to our cloud infrastructure.

Are video calls fully encrypted?

P2P calls are always end-to-end encrypted. Cloud-connected calls are encrypted to and from our cloud servers. Media that is decrypted and re-encrypted in our cloud always happens in memory and at the application layer, so we never have access to your calls.

Do you sell information to third parties?

We never sell or share any information you give us. We don’t collect or store any data other than what’s necessary to provide video calls, phone dial-in, and Daily.co dashboard features.

Will Daily.co sign a BAA?

Yes! With compliance built from the ground up, we will sign a Business Associates Agreement. Contact us at help@daily.co to get started.

Can Daily.co see my video calls?

Daily.co employees can never see your video calls. Our approach to encryption ensures that no one ever has access to your calls unless you invite them to your call.

What data do you log?

We never store any audio, video, or screen-sharing data from any call unless you turn on recording. We only store data to run our service and improve call quality and robustness for you. No log data is stored longer than necessary to perform analytics to improve Daily.co service quality.

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