We never store any audio, video, or screen-sharing data from any call other than through our documented recording APIs, which are entirely under the control of developers.
A Daily.co call can be recorded only when:
If recording is enabled for a room, a recording will only start if:
We do not log or store any data passed through our infrastructure via the sendAppMessage() API call.
The Daily.co prebuilt user interface includes a text chat feature. Text chat data is encrypted and stored in encrypted form for approximately 15 minutes following a call, then text chat data is deleted.
The only personally identifying information we store is:
Logs are stored in the AWS cloud. No log data is stored longer than necessary to perform analytics to improve Daily.co service quality.
Your information is stored only in the Daily.co production environment. Since your information is private and confidential, we have strict controls that limit access to the production environment to individuals that need to perform tasks to keep Daily.co up and running. All access requires 2FA and is logged using AWS IAM.
Read more about our security controls.