Thank you for visiting Daily.co. We think privacy is seriously important! We never sell or share any information you give us. We don’t collect or keep any data other than what’s necessary to provide video calls, phone dial-in, and Daily.co dashboard features. We do use cookies to keep you from having to sign in every time you use Daily.co, and to keep track of your camera and microphone settings.
This Privacy Policy provides our policies for collecting, using, and disclosing your information and personally identifiable data (“Personal Data”).
If you would like to delete your account, please contact us using the live chat button at the bottom right of this web page or by email at help@daily.co.
You can access the Daily.co Service, Pluot Service and Daily TV Service through our websites daily.co and pluot.co, applications on devices, and through our video conferencing hardware and software. No matter how you access our services, we collect as little data about you as possible and this document describes what data we do collect and save, and why.
When you interact with any of our services, we collect both information you provide, and information about the computer, phone, or web browser you are using.
We sometimes use third-party web site analytics tools such as Google Analytics to help us better understand how people are using our web site and services. These tools use cookies to track web site and web application usage.
We use applications like Mixpanel and Intercom as part of our analytics and live chat customer support.
To the best of our knowledge all of the third-party tools that we use adhere to industry best practices and are compliant with all applicable data privacy laws, including the European Union’s General Data Protection Regulation.
We are based in the United States and store all of your data on servers in the US. Some of our third-party analytics providers may store or process your data on servers outside the United States. However, this privacy policy covers all data we collect, wherever it is stored and processed.
We do not sell your information, period. There are, however, the following circumstances in which we may share your Personal Data with certain third parties without further notice to you:
As required by a court ordered search warrant or other legal obligation.
In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
We sometimes hire other companies to perform certain business-related functions. A few examples of such functions include maintaining databases and processing payments. When we employ another business to perform a function for us, we only provide them with the information that they need to perform the specific function.
When you sign up for an account, or contact us via email or customer support chat, you usually provide us with your email address.
We may use this email to contact you in the future to tell you about our services or to answer questions you’ve asked us. If we do so, each email we send you will contain instructions permitting you to “opt out” of receiving future email communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us via email at help@daily.co, support chat, or as indicated below.
The laws in some jurisdictions require companies to tell you about the legal ground they rely on to use or disclose your personal data. Our legal grounds are as follows:
Kids are awesome! Our services, though, aren’t intended for children. We do not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data to us. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us through the Services, please contact us, and we will make our best effort to delete that information from our databases.
We follow industry standards with regards to data security. We take our obligation to safeguard the data we have very seriously. Our data protection officer is Kwindla Hultman Kramer, the company’s co-founder and CEO.
If you would like us to delete all data we have about you, or would like us to send you a copy of all data we have about you, please contact us at help@daily.co.
If you have any questions about this Privacy Policy, or would like us to take any action regarding any data we have about you, please contact us at help@daily.co, or via the customer support chat feature on this web page, or by mail at Daily.co, 1231 9th Ave, Floor 2, San Francisco CA USA 94122.
